Lets hear your dealership experiences both good and bad.

Bandit

Active VIP Member
Joined
Nov 20, 2008
Messages
164
Reaction score
200
Location
W.R.
Terry at t&t was great to me when I bought my Suzuki quad. Recommended him to a lot of friends.

Also have always been treated well by sporting goods in lac la biche, but I've known them for many years.
 

RockSmasher

Active member
Joined
Dec 30, 2012
Messages
38
Reaction score
34
Location
Northern Alberta
I bought my 13 XM from Grassland Trailers. Sales guy is a little goofy, Corey in service is awesome. Girls up front very detached and vapid. Parts guy kind of goofy too. Overall, place isn't very friendly, but Corey in service makes up for the other boneheads. I always try to build a relationship and havexa good rapport with only one or two people at a place anyways, then when you call or go in, they know your face or on the phone they know your voice. Customer service is at an all time piss poor low in every field, not just toys. These dealers need to realize it's us that keep them going, not the other way around.
 
Last edited:

Director

Active VIP Member
Joined
Oct 11, 2012
Messages
400
Reaction score
497
Location
RockyView
French at A&E in Brooks has been awesome to deal with, No BS with him...

Motortech in Golden is great as well, very helpful and family run..

Both have been great to me all winter..
 

ozzy

Active member
Joined
Oct 1, 2007
Messages
75
Reaction score
67
Location
alberta
Trackside in olds awesome service can't believe bombardier pulled their dealership what were they thinking . Turples is a joke ill drive an hour further to olds anytime
 

mxz sledhead

Active VIP Member
Joined
Jan 26, 2009
Messages
962
Reaction score
113
Location
Stony Plain
I find out Tuesday how well Martins back up there customers my engine seized due locate pin on piston let go it seem to be a common problem at 3000 k.m I sent a thread to Brp about it time will tell
 

Nonhighwayservice

Active VIP Member
Joined
Dec 16, 2012
Messages
347
Reaction score
423
Location
Delta B.C.
The guys at GVP in surrey are awesome! When I bought my sled they stuck around an hour and a half after closing. Got the finance guy out and made sure that I was happy with everything. I know getting a deal done is part of the game but I think they went above and beyond what they had to do. Also, their parts and service department guys come across as really knowledgeable and you're sled is in and out of servicing extremely quickly.
 

JZ1

Active VIP Member
Joined
Dec 11, 2013
Messages
421
Reaction score
323
Location
Drumheller
I just bought a used 2011 800 etec and want to get a tune up done on it. Was thinking of taking my sled to Golden but really don't want to drive that far.

i saw a few posts about A&E in Brooks, one was good and the other was bad. Anyone else have a opinion?
 

ferniesnow

I'm doo-ing it!
Joined
Dec 2, 2008
Messages
112,063
Reaction score
86,088
Location
beautiful, downtown Salmon Arm, BC
I just bought a used 2011 800 etec and want to get a tune up done on it. Was thinking of taking my sled to Golden but really don't want to drive that far.

i saw a few posts about A&E in Brooks, one was good and the other was bad. Anyone else have a opinion?

Drumheller to Brooks is 141 km and Drumheller to Cochrane is 96 km.

I have no problems with A&E. Dave and George are top rate. Bow Ridge Sports in Cochrane were the Alberta service dealer of 2014 according to BRP. Give Ken (snopro on the forum and his phone number is in my signature) a call and have a chat with the dude. He is the original owner/operator of Mr.R's out of Milo and is presently working at Bow Ridge. If you tell him ol' ferniesnow recommended him, he'll probably tell you a story or two.
 

1901306708

Active member
Joined
Apr 24, 2009
Messages
105
Reaction score
203
Location
edmonton
Motor tech in golden A+. Randy Dawn and Jordan know their sh*t. Great people.

turple bros in red deer is a complete waste of time. glen must be out of the picture now, it used to be good a long long long long time ago back when they were down town. Too busy selling t shirts. Can't even do that well. 16yr old girls behind the counter couldn't care less.

cycle works in edmonton is also really good. Parts and accessories people are great. Service guys good too.

the Polaris dealer in stettler seems good. Can't remember the name of the place. Bought a pro there last year.
 

DV-ENT

Active VIP Member
Joined
Feb 10, 2010
Messages
344
Reaction score
574
Location
Priddis, Malakwa
I've dealt with both dealers in cochrane and Golden and have friends currently that deal with both, if it were me I would make the drive to Golden, those guys are amazing and go far beyond when it comes to customer service. Ask anyone that's dealt with them and they will confirm this.
 

takethebounce

Active VIP Member
Joined
Dec 10, 2008
Messages
5,193
Reaction score
8,750
Location
calgary
I have never dealt with the one in Golden but Bowridge has always been great to deal with. They don't push the sled business as much as I think they could but that may be a good thing to keep the good service.
 

Kibbels

Active VIP Member
Joined
Dec 11, 2008
Messages
1,239
Reaction score
3,190
Location
Central Alberta
I have been shopping in Red Deer for many years and else where... I do enjoy a dealership that has customer focus! So having said Red Deer Cycle Works is getting my vote.. New attitude towards customers wants & requirements.. Erik has done an awesome job putting together sled turbo combos ... I like to shop local and they are doing all the right things IMO to shop local again!...
 
Top Bottom