That's a tough one Tchetek, if you do not purchase collision or all perils coverage, your insurance company CANNOT pursue a 3rd party on your behalf. The most they can do is send a demand letter, the rest is up to the individual to deal with the liable 3rd parties insurance. This is how this would've played out in ballsdeep's situation. Not a matter of trying to screw their customer, a matter of they cannot, legally. I can say, I've had customers in this situation and wanted to help them - you just can't, beyond advice and guidance.
I retract the word screw!
Would the correct statement be:
Will not attempt to help you!