Klim boots

[SLEDBUNNYRACING]

Is there a place in Edmonton that can replace soles on Klim Boots? I have the pair of last years that I used one weekend and the front of the sole on both boots is destroyed. Klim turned down the warranty. At the show the rep said apply for the warranty, they will replace once. So I like the boot not the soles. Shouldnt have to put urathane caukling on my boots every weekend I ride.

That just sucks Ron. One ride and a failure should be covered by warranty.

 

[rknight111]

Went 2 rides x 2 days, Just correcting my post.

I’ll keep this active and should find a good local cobbler.

 

[FastFarmer]

Is all this kicking just a bad habit? I don't find the new boards on our Doo's a problem and much better than years ago. Definitely not an issue with my Adrenaline's.

too much trying to imitate Burandt and Kuster doing these fancy tricks = kicked out boots

 

[Jsymes]

Further up someone found a good cobbler in Vernon.

 

[Rene G]

Let me know if he does.

Mine don’t need to be done yet, but I’ll definitely look at it when they do

 

[tko sled ed]

I don’t see the problem you were past the 1 yr warranty date that you bought them doesn’t matter how many rides because eveyone will bull**** the actual story we had a pair of boots replaced last season in March. I do agree the boot soles wear out to fast imo but hey get the claim in before time is up and not a problem

 

[rknight111]

Purchased my boots November 28,2018 at Martins West. Emailed klim with inquiry in January, no correspondence from there. Wore my old boots all season while these spent there time on garage shelf getting buried as I was not a happy camper with them. Inquired at the Edmonton snowshow where a representative from klim said no problem send a photo and do a warranty claim using a tag from in the boot. I guess it has the year and date of manufacturing, that they go on. Never asked for the date of purchase on the warranty claim. They never said anything on that, just they don’t cover soles on the boots. Simple as that.

Don’t care anymore, I am getting a better sole put on my old boots if it works good I will get these done to and the soles on these boots it soft and they will just tear apart with a new pair in 10 - 12 rides.

 

[Tchetek]

Purchased my boots November 28,2018 at Martins West. Emailed klim with inquiry in January, no correspondence from there. Wore my old boots all season while these spent there time on garage shelf getting buried as I was not a happy camper with them. Inquired at the Edmonton snowshow where a representative from klim said no problem send a photo and do a warranty claim using a tag from in the boot. I guess it has the year and date of manufacturing, that they go on. Never asked for the date of purchase on the warranty claim. They never said anything on that, just they don’t cover soles on the boots. Simple as that.

Don’t care anymore, I am getting a better sole put on my old boots if it works good I will get these done to and the soles on these boots it soft and they will just tear apart with a new pair in 10 - 12 rides.

Why isn’t Martins dealing with this for you? A retail dealer should have a relationship with their distributors that these got replaced, no questions asked.

 

[rknight111]

Why isn’t Martins dealing with this for you? A retail dealer should have a relationship with their distributors that these got replaced, no questions asked.

Klim has a warranty program that they have to send through there website, I originally asked Troy about that. Different with skidoo I brought a jacket it and martin put a return request in to brp and they replied within hours and refunded 100% of funds. I’ll honestly say I knew I was basically screwed on the boots so it was just worth asking. Guess it also depends who you have on the other end making the decisions as well. I consider this a dead issue and all am looking for is a local cobbler that is good. I’ll send to the one in Calgary if I have to.

 

[dave55]

I did find a place in Calgary that did re-souled my boots and did a great job in Marbro mall.

 

[rknight111]

I did find a place in Calgary that did re-souled my boots and did a great job in Marbro mall.

Dave, please post name of place and do you have pics. Thx

 

[Jsymes]

I've had both pairs of my klim boots warrantied one for the soles and one for the boa piece main attachment broke off. Soles were within the one year and the other pair were after almost 3 years.

 

[Rbrduk]

Boa is lifetime warranty. Doesn’t matter make of boots.

 

[rknight111]

Your lucky, here's my letter

Hello Ron,

Thank you for submitting a warranty with us. Unfortunately the damage on the boots is caused from wear and tear. Everyone rides differently and sharp will cut the treads. This is something that cannot be repaired or replaced.

Thank you,
NAME REMOVED | Customer ServiceProfessional KLIM Technical Riding Gear 3753 County Line Road | Rigby, Idaho83442 p 208.552.7433 x1104 | f 208.552.1615 www.KLIM.com| EMAIL REMOVED @klim.com Customer ServiceFeedback | Warranty/Repair Feedback US & Canada Warranty | InternationalWarranty We would love your feedback. Please complete this survey for a chanceto win a Klim Lifestyle Product.

 

[Jsymes]

Boa is lifetime warranty. Doesn’t matter make of boots.

I'm talking about the main spot that the boa goes into. Its exclusive to the boot and can't be replaced or warrantied by boa