Don't let them work on or build you a motor! They seem to be more apt to do oil and tire changes.
lets hear the story........
The dealer in Cranbrook has top HD wrench. He used to own an after market shop and knows how to work on the old iron as well as the new. Not many dealers " mechanics" know how to do other than change parts or lube if your lucky and I include automotive dealers as well. If you find a good HONEST shop treat them well. They are harder to find than diamonds in Saskatchewan.
H-D Emonton build me a SE 110ci, i complained about the way the motor acted and sounded since the built and got blown off. it smoked on one cylinder. it crapped out 3 weeks ago, i then got a professional motor builder to tear it down and determine the problem. It was a Catastrophic failure, the builder determined that it was caused from the build, the first day it started its failure. H-d Edmonton damaged the rings when they slid the jugs over the pistons. H-D excepts no responiblitly. I no longer deal with Harley-Davidson.
SUPPORT YOUR LOCAL BIKE BUILDER.
Oh , i also took bike to heritage to see what was wrong, bearings were squeaking at that point. They said it was all good sent me on my way. i would say both stealers (yes stealers) have only apprentice mechcanics, and no journyman that give a sh*t.
I was looking to buy a new bike this year and stopped in there, go absoulutly Zero Custemer service, when me and my wife left there we swore never to go back, went down to heritage harley, Really can't say enough good about the people down at heritage (Have not dealt with there mechanics yet) What local bike builder are you using may be a place to take my bike