I just want to let everyone know about how my recent trip to cycleworks Calgary when. I bought a new Polaris 850XP a few months again. So I had it in for some warranty work. I needed a new winch and my bolts on my prop shaft came loose. As I was dropping off the bike two of the service guys told me that if I have driven in more that 6 inches of water that my winch wouldn't be covered under warranty and that they where in the business of proving it had been in more than 6 inches of water. 6 INCH OF WATER WTF? I then told them that I like to drive in the back alley and on my lawn and winch off my front steps 
Anyway I get a call 4 days later saying that everything is repaired and no problem but I'm due for my 20 hour service no problem I said go head and do it. They do service find some more issues and said there is no way they can get the parts in time for when I wanted to pick up my bike the left steering knuckle tie rods and ball joints are shot and they told me my brakes are metal on metal on all 4 of them. So I said ok fine well finish up the 20 hour service work and I'll come pick it up and I'm going to to ride it the way it is and bring it back next week. Anyway they then advise me that I should ride it blah blah blah 
and then told me that they where going to charge me to put the bike back together. 
I asked them did I tell you to take it apart.... there was a pause well well I I assumed we would be doing the warranty work..... Well you assumed wrong anyway I them told them there better not a charge on the bill. So I go pick up the bike and there is no issues no charges for putting it together. No one really had any answer as to why my bike has all these issue surprise my guess it was made on Friday at 4:30pm Oh well. So I get it home and I want to look at the brake myself and the issues with quad so I take the tires off and notice that the RETARED WRENCH MONKEY that puts the bike back together has bent one of my Wheel studs on and the brakes have 30% left on them not METAL ON METAL...... SO NOW I'm ULTRA PISSED so I call CYCLE JERKS this morning and tell them about the bent wheel stud and that the brakes still have some left on them and well they say sorry its not our problem you bent it blah blah blah and well 30% is what I meant to say I said well this will be the last time I ever set foot or spend money at your store. I had the worst experience ever at CYCLE WORKS I would not recommend them to anyone!!!!!
Sorry for the Rant but I'm used to dealing with Ralphs Motorspots where I get real customer service and mechanics that know what they are doing!!!!!!
Anyway I get a call 4 days later saying that everything is repaired and no problem but I'm due for my 20 hour service no problem I said go head and do it. They do service find some more issues and said there is no way they can get the parts in time for when I wanted to pick up my bike the left steering knuckle tie rods and ball joints are shot and they told me my brakes are metal on metal on all 4 of them. So I said ok fine well finish up the 20 hour service work and I'll come pick it up and I'm going to to ride it the way it is and bring it back next week. Anyway they then advise me that I should ride it blah blah blah and then told me that they where going to charge me to put the bike back together. I asked them did I tell you to take it apart.... there was a pause well well I I assumed we would be doing the warranty work..... Well you assumed wrong anyway I them told them there better not a charge on the bill. So I go pick up the bike and there is no issues no charges for putting it together. No one really had any answer as to why my bike has all these issue surprise my guess it was made on Friday at 4:30pm Oh well. So I get it home and I want to look at the brake myself and the issues with quad so I take the tires off and notice that the RETARED WRENCH MONKEY that puts the bike back together has bent one of my Wheel studs on and the brakes have 30% left on them not METAL ON METAL...... SO NOW I'm ULTRA PISSED so I call CYCLE JERKS this morning and tell them about the bent wheel stud and that the brakes still have some left on them and well they say sorry its not our problem you bent it blah blah blah and well 30% is what I meant to say I said well this will be the last time I ever set foot or spend money at your store. I had the worst experience ever at CYCLE WORKS I would not recommend them to anyone!!!!!Sorry for the Rant but I'm used to dealing with Ralphs Motorspots where I get real customer service and mechanics that know what they are doing!!!!!!
