I'm guessing the temp was set for 5deg or it wasn't installed correctly. I've seen a few setups that don't work because they are operated in correctly. In floor must have continuous circulation to be effective zone valve don't work. And they aren't the best at 5 deg. But if your working in the shop constantly they work awesome at 15-20deg.My experience has been without any additional heat sources if you're working on anything say 15' up it's cold as hell with only in-floor. Or bring in something and try working up high right away, almost might as well try and do it outside because it's just as cold. But if someone was only working on sleds all the time they'd have a totally different opinion on in floor. It's true it wouldn't take much of a heater to cure that, but to put in a heater 1/4 the size vs just heat with a bigger one only isn't that much, and in a 3000 sq/ft shop you can be out $30k easy putting in floor, that's a lot of coin for the minor benefit. Now if you were just able to rig up in floor yourself with a water heater like people use to do then it's not going to be insanely priced and maybe it makes sense.