Re: Customer Bob
The dealers on the coast are just as frustrated as you are. They are getting no support from BRP. I think most the 850 owners know it has nothing to do with the dealers. There are no 850 without problems, just 850 that aren't ridden hard or have low KM on them, it is NOT one or two here and there. How many people remember BRP saying there was just a limited # of driveshafts that snapped on the 08 and they ended up replacing them all. BRP need to man up say sorry and say they will make things right. I would urge the dealers to set up a conference call and decide some sort of action plan.
So just asking because the owner of the store I work at is gonna ask me. Who will be paying us for all the work we will be spending time on to solve this issue for BRP? This isn't an isolated issue. All the best master techs on Community have been working on it and to date some things have been found but not a solution that stops this phenomenon. We all know about the PTO motor
mount. No bulletin. We know the secondary spring is to soft. No bulletin. We now know the pdrive inner sheave wobbles. Bulletin.....to come clean. We are also finding out by machining the wobble out that belt temps are reduced dramatically. But don't do it or your warranty is void. How can we help the customer if the manufacturer won't help
us?
The dealers on the coast are just as frustrated as you are. They are getting no support from BRP. I think most the 850 owners know it has nothing to do with the dealers. There are no 850 without problems, just 850 that aren't ridden hard or have low KM on them, it is NOT one or two here and there. How many people remember BRP saying there was just a limited # of driveshafts that snapped on the 08 and they ended up replacing them all. BRP need to man up say sorry and say they will make things right. I would urge the dealers to set up a conference call and decide some sort of action plan.