snopro
Active VIP Member
I'm one of those 800,000 Albertan dummies that took the default rate from Epcor after Mom and Dad moved off the farm and kind of forgot about it till I was reminded in the last couple days. So now I need to get on a fixed rate contract before tomorrow so I don't have to pay the deferral charges when the UCP subsidized the rates over the winter to help folks out. Not sure why the energy provider wouldn't send out an email or letter explaining the process and the end date till the media picked up on it 2 days ago but that's another story. What are guys paying out there and who are you with? If you are on the RRO program are you having any luck contacting your energy provider to sign a contract? I've made close to 200 calls to Epcor but its line is busy from 8 am to 7 pm everyday.