It really doesn't sound like these guys know their safety gear. It will be interesting to find out what spot finds on the other unit. Pressing 911 on any device does not mean SAR will show up in 15 minutes. Depending on weather and avy conditions it may be days before they can get in.
***From SPOT:*****************************
“SPOT LLC takes this incident very seriously. Mr. LeDoux is sending us his device and we will be conducting a full assessment of it. We have confirmed that the second device in question was previously deactivated at the customer’s request. SPOT products are used daily to initiate emergency communications, many resulting in life-saving rescues. Over the past 10 years, SPOT devices have initiated over 6,000 rescues worldwide. We have hundreds of thousands of subscribers that depend on SPOT service and they can rest assured that it remains as reliable as ever. If any customers have questions or concerns about their SPOT device, please contact our customer service team at 1(866)651-7768.”
***From SPOT:*****************************
“SPOT LLC takes this incident very seriously. Mr. LeDoux is sending us his device and we will be conducting a full assessment of it. We have confirmed that the second device in question was previously deactivated at the customer’s request. SPOT products are used daily to initiate emergency communications, many resulting in life-saving rescues. Over the past 10 years, SPOT devices have initiated over 6,000 rescues worldwide. We have hundreds of thousands of subscribers that depend on SPOT service and they can rest assured that it remains as reliable as ever. If any customers have questions or concerns about their SPOT device, please contact our customer service team at 1(866)651-7768.”
