white6
Active VIP Member
Quite pleased to report that Royalty Core is taking care of this completely. I got a response from them this morning (which i emailed friday so thats good response time) and it was both detailed and professional. Very impressed, customer satisfaction and there quality of product means something to them. They know exactly what happened and were able to explain the two things that are wrong. Long story short is they had a bad batch of bolts and coating from there supplier. 400series stainless vs t304 & there was carbon in the coating which is also irregular. They are sending me out a complete new set for the grille. Can't argue with that.
The grilles are expensive but these guys are quality. They were quality throughout the build, delivery, follow up and now with this defect. Happy customer once again
The grilles are expensive but these guys are quality. They were quality throughout the build, delivery, follow up and now with this defect. Happy customer once again