PSA regarding Royal distributors and Composit tracks

[truck-dave]

I bought the Composit m770 from Royal Diatributors and put it on(with a brp mechanic) a couple weeks ago. Right away I noticed every rotation there was something wrong. It was slowing down in one spot like it was tighter. After emailing with the service guy at Royal he said it there was problems with this track(possibly a bad batch) and to send it back. Keep in mind it was only 2 weeks from when I bought the track that he says they are having problems with the track which makes me suspicious of the company selling bad product knowingly. I asked him who was paying for the extra install(brp $400 install) and he said I was responsible for it. I also heard yesterday of the conquer 280 being junk and ripping in half. I would advise caution when dealing with Royal Distributors and Composit because in my experience their service is cold as ice.

 

[vodoo103]

How bad was it hanging? Did you run it at all? The way they are folded up & stored, they take a bit of time to relax & break in.

 

[truck-dave]

Yes I rode it a while. But being that it only one part of the track, not changing and admission by Royal, I’m sure it’s a defect

 

[+SLEDWRECKS+]

Run er ! Tight spots in tracks, same as any chain drive chain.

 

[neilsleder]

Always had good dealing with royal. Did you really expect them to pay for the install? They buy thousands of tracks you can’t expect then to unroll all there tracks and look for tight spots. And I am willing to bet it would of broke in.

 

[takethebounce]

Always had good dealing with royal. Did you really expect them to pay for the install? They buy thousands of tracks you can’t expect then to unroll all there tracks and look for tight spots. And I am willing to bet it would of broke in.

Stop using candid common sense type reply’s. It just confuses people. Lol

 

[truck-dave]

If ran it quite a few Kms. They have admitted that there is a problem. Not just a matter of breaking it in. I never expected a refund for the install but maybe a break on a new one that isn’t defective to offset some of the extra cost.

 

[truck-dave]

But maybe decent business practice is not common sense