Luke The Drifter
Active VIP Member
Ordering parts for an excavator. I specifically told them on the phone, "Here is my machine make/model/serial number, I need the swing drive dipstick tube, not the fill tube, the dipstick tube". Yup ok, they have one at the warehouse, it'll be there in 1-2hrs. I show up to grab it and they ordered the fill tube... I reorder the part, and its the same thing, 1-2 hrs away coming from the warehouse. It only took two tries and a few trips across the city but I got what I needed so the machine can go out to work!