Peaks Lodge - Old Comments - 2017-18

[clintonk]

I've been a long term 10+ year customer at the Peaks Lodge. I cancelled our reservation 2 days in advance that was made on Booking.com and there was a message to contact the hotel directly. I called the Peaks and spoke with the owner and he said he wouldn't charge me if they could rent the room out, I thought fair enough.

I checked Booking.com today and it showed the Peaks fully booked and our credit card was charged. I called the hotel and the owner was a complete a-hole to me and said it was my fault that I cancelled and told me to enjoy staying at the Frontier?? I then talked to Booking.com and they spoke to him directly and he said he wasn't going to refund us regardless.

I get it that I cancelled my rez but don't lie to me and say you are not going to charge me and then proceed to do so. Good stand up guy!! I hope his short term business model serves him well. I don't think me or my group will be staying there any longer. Good luck with the business Easterner! Your cut throat attitude won't survive out West.

 

[acesup800]

10+ years? The previous owners were dicks too. Not sure how you put up with that....

 

[sledneck__11]

Was there last year and the old owner was awesome

 

[Mach1]

Not all people are meant to have a business in the public sector, good luck

 

[acesup800]

Was there last year and the old owner was awesome

Not sure how many owners there were, but I was referring to the 8 years ago owner.

 

[AreWeThereYet]

Moat credit cards have fraud protection and this business fraudulently charged your card.

 

[Shadam]

Trip advisor is the audience you should be talking to. It's amazing the influence of that site to restaurant s and accommodation

 

[skegpro]

Not sure how many owners there were, but I was referring to the 8 years ago owner.

I think your talking about Alec, he was a beauty. Came out to the strippers with us and got mangled.

Someone should reopen the ballet in revy.

 

[NoBrakes!]

Loved the place under Alec's management. Went last New Years for a total Sh$t show with 10+ people... headed down early Jan hoping for better results. Do you need to book the hot tubs still? How was breakfast? Did you eat supper there? Thanks

 

[clintonk]

Loved the place under Alec's management. Went last New Years for a total Sh$t show with 10+ people... headed down early Jan hoping for better results. Do you need to book the hot tubs still? How was breakfast? Did you eat supper there? Thanks

Ya totally different now with the new owners. I won’t be going back again.

 

[250mark1]

Stayed there a couple weeks ago hot tubs were first come first served only 2 of the 3 were working
food was decent and reasonably priced

 

[adamg]

2 of 3 working tonight

 

[NoBrakes!]

First come first serve is fair, 2/3 ain't bad lol. We will share! How's the food? Stuff available for lunches? Looking forward to it.

 

[adamg]

I'm not a good judge of food. You can fill in a form the night before to order a to-do lunch and pick it up in the morning.

 

[adamg]

Update: one of the hot tubs is working.

 

[Trashy]

That should make for quite the sausage fest

 

[kanedog]

The other 2 are plugged up from Pilsner caps.

 

[zal]

The other 2 are plugged up from Pilsner caps.

Damn you Albertans!!!

 

[retiredpop]

The other 2 are plugged up from Pilsner caps.

Damn you Albertans!!!

Sorry mate, Pilsner is the provincial beverage one more province to the east.

 

[zal]

How the hell did you get over our Border to get to BC?? Must have AB plates?

And I thought that was Boh Beer...