Motorfist warranty crap.

[Merc63]

I had a pair of stomper 2s warrantied, the rubber toe cap stitching came apart, letting snow and Water into the boot. They sent me a brand new pair, I was impressed. Fast forward 5 to 7 trips and the same stitching on the new boots is coming apart again, wet feet. I sent them for warrranty again and they say nope, only the first pair are covered and I'm **** out of luck on the second.

So now I'm stuck with a boot that looks brand new and utterly useless. Funny, the stomper 3s have a double stitch on the rubber toe now.

 

[Mike270412]

I'm gonna wear my six year old Klims this weekend because I had to mail my fancy new Motorfist Alphas to Bradford, Ontario so they can decide if it's a warranty issue that my left foot is soaked at the end of the day.They were brand new in October.This will probably be my last pair of Motorfist boots.Good thing I still got the old Klims.I resealed them and they seem to be staying dry.If I would have had to buy another pair of boots to ride ,or missed a couple weekends cause I mailed my boots away I'd be really pizzed.

 

[Trukker]

Bought a pair of bibs pants last year and they ripped below zipper in the crotch . Waiting to see if they will cover under warranty . If they don't it will be back to Klim for good !

 

[Merc63]

I had to buy a new pair to go ride this week, bought a klim pair with the boa, what a great boot.

It's sad because I like motorfist and their products, but I can't throw out almost $400 bucks for new boots every season.

Their jacket and gloves I wear are great. But this situation has left me sour.

To top it off, I sent them an email last week to discuss and they never even replied..

 

[Shredder]

I had to buy a new pair to go ride this week, bought a klim pair with the boa, what a great boot.

It's sad because I like motorfist and their products, but I can't throw out almost $400 bucks for new boots every season.

Their jacket and gloves I wear are great. But this situation has left me sour.

To top it off, I sent them an email last week to discuss and they never even replied..

Wow; that kind of customer service won't allow them to survive long in any market.

 

[Bnorth]

Had my Stomper 2's warrantied for Stomper 3's and have about 10 days on them. Like them a lot more.

 

[Mike270412]

Isn't there Motorfist rep on this forum?

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[Mike270412]

Would be nice to hear what he has to say.

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[TylerG]

Isn't there Motorfist rep on this forum?

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have not seen him around in ages Mikey.

 

[jhurkot]

Did you try taking them to a dealer or are you dealing with motorfist directly?

 

[tex78]

Isn't there Motorfist rep on this forum?

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Mf guy was his name if I recall

sent while drinking tea's

 

[Mike270412]

Did you try taking them to a dealer or are you dealing with motorfist directly?

Tried going through dealer but that's not the way they roll.

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[Mike270412]

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[Merc63]

Did you try taking them to a dealer or are you dealing with motorfist directly?

I brought them to Cycle Works where they were purchased. They said it shouldn't be a problem. She called back a few hours after dropping them off and said Motorfist wouldn't be warrantying the second new pair.

 

[Turts]

have not seen him around in ages Mikey.

Jake no longer works at Motorfist.


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[Mike270412]

I brought them to Cycle Works where they were purchased. They said it shouldn't be a problem. She called back a few hours after dropping them off and said Motorfist wouldn't be warrantying the second new pair.

That sucks.

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[adamg]

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Looks like you get a fresh pair of Stomper 3.

 

[Got boost want snow]

Arctic cat owns motorfist don't they?

 

[zal]

Jake no longer works at Motorfist.


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Isn't Jake at Statefarm?

https://youtu.be/47cAxRX3aDg

 

[mfguy]

Mf guy was his name if I recall

sent while drinking tea's

I've been away from forums for a little while,but I'm here. Merc can you message me the details of your warranty claim. I can look into this situation for you as well.