ferniesnow
I'm doo-ing it!
- Joined
- Dec 2, 2008
- Messages
- 112,541
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- Location
- beautiful, downtown Salmon Arm, BC
Hey guys, I purchased a pair of Towogee bibs in November of 2005 from DCI in McGrath. The guarantee is to keep you dry! I was getting damp in the butt and wet in the knees. Sent them an email to start off the discussion and they simply said, "bring them down and we will pressure test them." They did the pressure test and the material failed or leaked in the butt and in the knees. The young fellow went to the shelf, picked out a new pair, and said, "the warranty on this pair is the same as on the first pair. Guaranteed to keep you dry!"
I was sort of hoping that was the way it would go but one never knows. Great guys to deal with when ordering, or warranty claims. I have bought a lot of gear from them over the years (Towogee bib, two Valdez jackets, 8-9 pairs of gloves and boots) and I am a happy camper.
Here is the web-site and I always check out the specials and the new gear.
I was sort of hoping that was the way it would go but one never knows. Great guys to deal with when ordering, or warranty claims. I have bought a lot of gear from them over the years (Towogee bib, two Valdez jackets, 8-9 pairs of gloves and boots) and I am a happy camper.
Here is the web-site and I always check out the specials and the new gear.