Golden Lordco & Kim

[Bounce]

We were on our way to Quartz this morning and about 15 Km's out of town lost my surpentine belt; bearing fell out of one of my idler bearings. Sunday morning and what to do? Limped my way back to Golden.

Lordco parts and Kim (A.K.A. Kim's towing) worked frantically to find a bearing that would fit. Found a bearing and then Kim and I worked hard to press out the old race and put in the new bearing. Kim and Lordco never gave up. We got it back together and was back on the road.

Thank-you Kim and Lordco parts for being there when others said come back Monday!

Many Thanks......

Note to Duramax owners: Carry spare idler pulley's, tension pulley and surpentine belt. I had a spare belt today, good thing because Lordco did not have one in stock.

 

[Sledderglen]

Good post. Ford v/8 owners need to carry idler pulleys also or get them checked. I have done a few for sure. Idler pulleys are cheap buy the whole thing bearing and pulley not worth trying to change just the bearing. Give all those idlers a listen next time you open your hood. Could save you a bunch of hassle trying to get the belt on in the middle of nowhere in the dark on a busy highway in the rain,snow,wind,sleet,duststorm whatever. Got my point?

 

[scotts]

Thats a good idea. better look after that tomorrow

 

[Bounce]

So right Sledderglen,

We came down Silent Saturday night. Would not want to come down with no power steering, power brakes, water pump, etc.....

 

[sirkdev]

Good to hear when I am in town Lordco will get a visit from me. Customer service these days is a rare and people who work for there customers like this deserve to excel.

 

[Taminator]

Whew, glad to hear you made it out of Silent with no issues...we would've been behind you and helped you out
Good guys at Lordco...glad to hear they went the extra mile for you!


ps...don't know if you saw us or not, but I was waving at dudes in case it was you LOL So if some chick was waving as you went by, that would be me. We're in a dark blue GMC with trailer...has Steller Concrete on side window...will be one of the only BC plates...LOL

Edit- hee hee, hubby just informed me that we were there Friday...so i was just waving at everybody

 

[Taz]

How many kl on your truck Bounce?

 

[raceu4it]

you're lucky, my idler went out of my duramax, 5 km past weigh scales west of calgary, took out the fan blades also, lucky didn't hit the rad. so if you hear a slight ticking noise in the engine compartment, park it. oh yea, was real fun driving back into calgary to jack carters on deerfoot in morning rush hour, with armstrong steering, and manual both feet on the brakes.

 

[JoHNI_T]

you're lucky, my idler went out of my duramax, 5 km past weigh scales west of calgary, took out the fan blades also, lucky didn't hit the rad. so if you hear a slight ticking noise in the engine compartment, park it. oh yea, was real fun driving back into calgary to jack carters on deerfoot in morning rush hour, with armstrong steering, and manual both feet on the brakes.

yup I have seen it happen to a few duramaxs,,,,, carry the spare...

 

[Bounce]

Hey Taz,

I am around 230,000 km on a 2002 duramax. Ordered two new pulley's, tensioner and belt this morning. I will change out this week and keep the other stuff as spares in the toolbox.

 

[Longhairfreak]

Now thats customer service.

 

[DRD]

That is good customer service.
Didn't someone on here have some issue with a dealership about a bolt or something as an example of bad customer service? Where is that thread?

 

[farwest]

I have had good luck pulling the seal off the back of the bearing and pack em with grease once in a while.Even if I put a new one on I pack them.There is very little grease in them so they will fail.

 

[island rider]

In my 01 f350 desiel I change my belt every year no matter what , just for peace of mind , but I guess I should change my idler bearings they have 280,000 k plus god knows how many hours idling away .:d:d