We pride ourselves on our grooming and I take it as a compliment this is the first time I have seen a post like this so far this year. We groom at bare minimum four days a week. Friday night we had a major incident that held up grooming until around 8ish saturday morning at Allen and charged a reduce rate at clemina for saturday, sunday no issues. I have traveled the province and our grooming at allen and clemina is top notch.
I am not disagreeing that it may not have been to your liking, our trails are our livelihood, and we respect your opinion. Please understand that we put in every effort we can barring weather conditions and unforseen circumstances (which unfortunately this weekend we have seen a few) We even took a huge hit saturday morning a charged 50% for the Clemina trail due to a major incident saturday night. I rode the trail that morning and it was in amazing shape, but our integrity was more important and I reduced the rate.
I am proud of our trails and even more proud that this is the first hint of a complaint that we have heard all year. Although complaints are much better addressed to me at the office as I would love to chat with any of you directly.
Ride safe
c
I almost didn't want to say anything.
I heard about a major issue with groomer but I was told it was chapel.
The trail was still in great shape and wasn't meaning to complain about the condition... More just wanting to ask because it looked identical to the ride down Saturday.
Next time I will keep my comment to myself or send off a pm.
Or if possible the office location and/or phone number would do, I'm sorry if i've offended anyone or caused any problems.
You are correct these trails are great.