- Admin
- #41
Ford contacted me today and is now refunding my money for the filter and supplying me with the factory winter front, I dont want that as I installed the cloud runner one. They now listened to ME and have a TSB as of Dec 22 to supply customer with the winter front and replace the filter at no charge.
Atta boy Ron, persistance pays off with Ford. My mom is WELL known at Denny Andrews service department due to issues back in 1998 with a vehicle we had taken there many times for service.... I put my vehicle in there under her name too, gets me faster service.